Goods and Services

When you buy goods you have the right to expect: Goods as described - goods fit for the purpose intended - goods of reasonable quality and safety.

When you buy a service, you can expect: Quality of service, bearing in mind the price paid - the job done at reasonable cost, in a reasonable time.

If a trader breaches the contract in any of these ways, you may be entitled to compensation.

What the CAB can do?

We can:

What do you need to do?

You need to:

Runnymede and Spelthorne Citizens Advice Bureau