Our role and history

Citizens Advice Runnymede and Spelthorne (CARS) has been providing advice and support to the local community for over 40 years.

With offices in Addlestone and Sunbury / Staines and Advisers available at Foodbanks, Libraries, Churches and Community Centres throughout the region, our team of 23 employees and 40 volunteers are dedicated to improving people’s lives.

We provide free, confidential, independent and impartial advice and support for people experiencing problems.

Our advice service covers:

  • Benefits
  • Work
  • Debt and money
  • Consumer
  • Housing
  • Family/relationships
  • Law and courts
  • Immigration
  • Health

We also campaign on the big issues that affect people’s lives.

Part of national Citizens Advice network

Citizens Advice has provided free, confidential and independent advice for more than 80 years. Adapting to the ever changing needs of society has made Citizens Advice the most recognised and trusted provider of information and advice in the country.

Our Advice Service works with a range of other voluntary organisations, both locally and nationally, to provide people with the help they need to resolve problems. We are a member of Citizens Advice in England and Wales, part of a network of 316 independent charities in the UK. Citizens Advice provides us with a range of support, including for local fund-raising, specialist information services, and research to use in our campaigning work. It also provides a range of infrastructure services to support the smooth running of our business.

Our partners & funders