Do you need help manage your debts?

Our specialist Debt advisers help clients to identify available debt solutions, and to maximise income. Our team will explain the implications of any client choice, and also offer budgeting suggestions.

Our service is free, impartial and confidential. We are Authorised and regulated by the Financial Conduct Authority FRN617717.

Some examples of the debts we can help with:

  • Rent arrears
  • Council Tax Arrears
  • Utility debts (water/gas/electric)
  • Phone bill debts
  • Credit card debts
  • Loans
  • Klarna and other buy now pay later debts
  • County Court Judgements
  • Dealing with bailiffs

Unfortunately, we are not able to help with business debts or clients living outside of Runnymede and Spelthorne.

What people we have helped say about our service

“My debt has been written off - request updated last week. I would like to thank everyone for their great effort specially your debt Adviser.”

“The adviser was very helpful and understanding.”

“The adviser is extremely helpful and very knowledgeable. I feel reassured as the adviser has been brilliant. I am confident for the future.”

Our Money Advisers can work with you by phone or meet with you in-person. Please complete the following form and one of our friendly Advisers will get in touch.
Money Advice
This service is only available to residents of Runnymede and Spelthorne
If we are unable to reach you by telephone, we will use alternative methods to contact you about your enquiry. Please select the methods that we can use:
Privacy

We will ask clients for some details about themselves and the issue they are looking for help with. We will store client information on our secure database. We will use this information to provide advice as well as to improve our service and inform our campaigns. We may also ask clients if they are happy to share some information about their background with us. Clients do not have to provide us with this information and it does not affect the advice they will receive. However, it helps us ensure that we are delivering our service in a way that supports everyone and that we are reaching people from all backgrounds.

If clients require more detail about their rights and how we use their information, please refer to our privacy policy.

Third Party Permission

If a third party is needed as client’s initial contact, please state the client has given permission for this and the third party is aware that Citizens Advice will be in contact. Please note, we may still need to ask for written third party permission.

Consent